How can I download the registrants report?

Simply go to event dashboard (https://admin.racemenu.com/admin/my-events) and follow these steps:

Choose the event and click “Manage”
Select the “Registrants” section on the navigation panel

Check the list of all registrants on your event. (paid and not paid)

At the top of the list you can select the export option - Basic, Full, and Custom .csv.

Basic report contains the info:

First Name
Last Name
City
State/Province
Zip
Country
Date of birth
Age on Race Day
Email
Gender
Sub-event
Race division (sub-event distance)
Team Name (if the team option is available on the event)

Full report contains all info that included in the Basic report plus:

User ID
Registration date + time
User Initials
User Address (included street address)
Birthday Babies - users who have a birthday on the event month
Emergency contact info (Name + Phone)
Sub-event transfer info (if it occurred)
BIB info - BIB Name and BIB Number
Coupon info - Name, Value, Type (if it was applicable)
Payment info - paid amount, fee, payment status (paid/not paid), invoice number
Merchandise info - Merchandise item, merch option, quantity
Custom question answers

Custom report contains the info that you selected from all available criterias. See a screenshot. For selecting the info that you want to export you need to move (drag and drop) the criterias from the “Available Fields” column to the “Export Fields” and click “export” button.

All .csv exports will be downloaded on your device immediately after you click “export”.